About the Book
As a former FBI agent with YEARS of field work under his belt, Joe Navarro is worth listening to when it comes to body language.
And this book is an absolute triumph!
From the using feet when it comes to reading people and the importance of establishing baseline behaviours to identify discomfort, this book is a people-reading bible.
Here are some of the key takeaways for me.
- “If you allow your child to get away with torso splays during major disagreements, don’t be surprised if he or she loses respect for you over time… By allowing such displays, you are basically saying, ‘It’s okay to disrespect me.'” Chapter 4: Torso Tips
- “We have all read about studies where merely stroking a dog lowers a person’s heart rate and serves as a calming agent. Perhaps this is true because pets are typically so unconditional in their affections that we never have to worry about reciprocation.” Chapter 5: Knowledge Within Reach
- “Many employers have told me that they dislike it during an interview when applicants’ eyes are wandering all over the room ‘as though they own the place.’ Because roving eyes make a person look disinterested or superior, doing so always leaves a bad impression.” Chapter 7: The Mind’s Canvas
- “The more comfortable a person is when speaking with us, the easier it will be to detect the critical nonverbals of discomfort associated with deception. Your goal is to establish high comfort during the early part of any interaction or during ‘rapport building’. This helps you to establish a baseline of behaviours during that period when the person, hopefully, does not feel threatened.” Chapter 8: Detecting Deception
Lots of great points in here which complement the excellent Investors Podcast episode Joe featured on in December 2018.
If you’re looking to gain a better understanding of what people may be thinking through reading body language alone, What Every Body is Saying is a great place to start.